Privacy policy

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Ivanec Tourist Board

Privacy Policy

 

TOURIST BOARD OF THE CITY OF IVANEC
Trg hrvatskih ivanovaca 9b
42240 Ivanec
OIB: 14546502868

PRIVACY POLICY

This Privacy Policy, based on the General Data Protection Regulation (GDPR), explains which personal data is collected in connection with our activities, how we process, use, and protect that data, the purposes for which it is used, and your rights related to your data.

OUR CORE PRINCIPLE IS PRIVACY AND THE PROTECTION OF PERSONAL DATA

The privacy of individuals and the protection of personal data are fundamental human rights. The Tourist Board of the City of Ivanec (TZGI) has a duty to safeguard the privacy of individuals whose personal data it processes and stores. Data is a responsibility and must be collected and processed only when absolutely necessary.

The Tourist Board of the City of Ivanec (TZGI) adheres to the following principles to protect the privacy of all individuals whose personal data it collects:

  • It does not collect more information than necessary.
  • Personal data is not used for purposes other than those stated.
  • Personal data is not retained if it is no longer needed.
  • It never sells, loans, distributes, or publicly discloses personal data.
  • Personal data is not shared with third parties without your knowledge.
  • No automated processing, decision-making, or profiling is used.
  • Personal data is not transferred outside the EU/EEA.
  • It continuously ensures that personal data is securely stored.

It is important to read this Privacy Policy, and we hope you will take the time to do so carefully. We have made every effort to write it as clearly and understandably as possible, aiming to maintain your full trust in how we handle your personal data.

If, after reading this, you have further questions about the protection of personal data or wish to share your ideas and recommendations with us, please contact us via the Data Protection Officer's contact details:

Data Protection Officer: Email - This email address is being protected from spambots. You need JavaScript enabled to view it.

This Privacy Policy, as well as our website, has been designed to ensure a high level of protection for your personal data and will be continuously updated and improved.

This Privacy Policy was last updated on June 11, 2024.

Director
Jelena Županić

DATA CONTROLLER

The Tourist Board of the City of Ivanec (TZGI) acts as the data controller regarding your personal data. As the data controller, TZGI determines the purposes and means of processing your personal data and ensures that all necessary measures are taken to safeguard the security of your personal data.

The data controller for your personal data collected through this website is:

Tourist Board of the City of Ivanec
Trg hrvatskih ivanovaca 9b
42240 Ivanec
OIB: 14546502868

HOW AND WHAT DATA DO WE COLLECT?

Processing within the services provided by TZGI

The Tourist Board of the City of Ivanec (TZGI) processes the following personal data:

  • Personal data of job candidates and employees for the purpose of entering into and executing employment contracts.
  • Personal data of individuals engaged by TZGI under service contracts or other agreements.
  • Personal data of employees or authorized representatives of suppliers and service providers for TZGI.
  • All other personal data processing activities carried out by TZGI as part of fulfilling contractual obligations.

Collected and processed personal data is securely stored in compliance with legally mandated retention periods.

Website

Although you can use our website without providing any personal data, TZGI collects information about you when you contact us through our contact form or directly via our email addresses. The information you provide (personal data such as your name and email address) or send via direct email will be processed and stored to enable us to contact you and respond to your request.TZGI will not share your personal data with any third party or allow access to it. The data will be used exclusively for the purpose of further communication and responding to your inquiry.

If you are under the age of 16, please do not send us any personal data, including your name, address, phone number, or email address, without the consent of your parents or guardians. In any instance where we become aware that we have collected or received personal data from a child under the age of 16 without the consent of a parent or legal guardian, such data will be promptly deleted.

If you have information that we have received data from a child under the age of 16, please contact our Data Protection Officer at This email address is being protected from spambots. You need JavaScript enabled to view it..

Our website contains links to other websites and social media pages, which are not covered by this Privacy Policy. We recommend reading the privacy policies of each website and social media platform you visit, especially where you share personal data.

Cookies

Cookies are small text files placed on your computer or device that help customize your browser interface experience. For example, cookies can store login information on a website so that users do not have to re-enter it during subsequent visits.

Essential Cookies

Essential cookies relate to the functionality of our website. These include:Joomla session cookie (Tracks the number of active users on the website), Cloudflare cookie (Helps prevent malicious visitors and minimizes blocking legitimate visitors),Cookies settings cookie (Stores user preferences regarding cookies on the website).

For the use of other cookies through which we would collect your personal data, your prior consent is necessary. Even in the absence of your free consent, you can still fully use our website and have unrestricted access to all its content. These include:

Analytical cookies (Google Analytics) enable us to track the number of visitors to our website, observe how visitors navigate the site while using it, and record which content they view. Analytical cookies help us improve the service we offer you and enable our users to find the information they are looking for more quickly.

Social media cookies allow you to share website content on social media platforms (e.g., Facebook, Twitter). We do not have control over these cookies, as they are set by the external platforms themselves.

AUTHORIZED DATA PROCESSORS

We grant access to your personal data to authorized external data processors for the purpose of processing personal data on behalf of TZGI based on our explicit instructions and through agreements that ensure a high level of personal data protection. These business partners are required to strictly adhere to the obligation of confidentiality in accordance with this Policy, the agreements we have entered into with them, and the obligations under the General Data Protection Regulation (GDPR).As part of its operations, TZGI utilizes the services of companies acting as data processors to process personal data for purposes of fulfilling legal obligations and maintaining IT systems and software solutions necessary for the execution of TZGI's services.

INFORMATION SECURITY

When TZGI collects information about you, we ensure that your personal data is protected against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access to personal data that is transmitted, stored, or otherwise processed. This is achieved through appropriate professional technical measures and carefully selected business partners who ensure the required level of data processing security.

YOUR RIGHTS

You are free to contact us at any time for the purpose of:

  • ACCESSING all personal data collected about you by TZGI,
  • CORRECTING personal data held by TZGI about you,
  • DELETING personal data collected about you by TZGI,
  • RESTRICTING the processing of your personal data by TZGI,
  • OBJECTING to the processing of your personal data by TZGI, or
  • REQUESTING your personal data held by TZGI for transfer to a third party.

If you wish to exercise any of the aforementioned rights, feel free to:

  • Visit us in person on weekdays between 8:00 AM and 2:00 PM at the TZGI headquarters, or
    Send a letter to the TZGI address.

We will respond to your request as soon as possible, and no later than one month from the date of receipt. In cases where we cannot securely verify your identity, we may request additional verification of your identity.

RIGHT TO LODGE A COMPLAINT WITH THE COMPETENT AUTHORITY

You have the right to lodge a complaint directly with the competent supervisory authority at any time, particularly in the EU country where you have your habitual residence, workplace, or where the alleged infringement occurred, if you believe that our processing of your personal data is unlawful.

The direct contact details of the competent supervisory authority in the Republic of Croatia are:

AGENCY FOR THE PROTECTION OF PERSONAL DATA (AZOP)
Selska cesta 136
HR - 10 000 Zagreb
Phone: +385 1 4609 000
Fax: +385 1 4609 099
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Website: http://www.azop.hr

IMPROVEMENT OF THIS PRIVACY POLICY

We reserve the right to periodically adapt and improve the text of this Privacy Policy, primarily to comply with legal changes or changes in the purposes and methods of processing. However, we will not limit your rights arising from this Privacy Policy or the applicable legal provisions. In the event of changes that may affect your rights, we will notify you promptly and directly in an appropriate manner.